February 03, 2020

An Inside Look at PrinterLogic’s Serverless Print Software Architecture and Why It’s a Necessity for Companies

Print servers have been the default solution in enterprise printing for a long time. Too long.

Admins and other IT professionals are certainly aware of the problems with print servers. These are shortcomings like single points of failure, limited manageability and ongoing licensing costs. But print servers have managed to stick around in spite of that. There’s a lingering assumption that, as imperfect as print servers are, they’re the best option that today’s business printing solutions have to offer.

PrinterLogic puts an end to that assumption once and for all.

Our next-gen serverless printing infrastructure enables companies of any size to completely eliminate print servers from their environment. More than that, PrinterLogic brings added functionality, higher print availability and greater ease of use than legacy printing solutions could ever hope to achieve.

The PrinterLogic Admin Console 

One of PrinterLogic’s main benefits is centralized administration on top of its robust direct IP printing platform.

With PrinterLogic’s centralized admin console, IT can manage every printer in the entire organization from just one place. Got offices in Tuscaloosa, Tallahassee, Toronto and Tacoma? Well, it doesn’t matter how distributed your organization is. You can easily add, change and remove printers across several locations from a single pane of glass.

The tree view of the web-based console is super intuitive. It lets you drill down by country, state or region, building and even floor number. From there admins can effortlessly manage dozens of print settings. That includes everything from changing the name of the printer to applying cost-saving monochrome printer profiles by default.

Organizations like Clark County, Nevada have seen those results firsthand. Using PrinterLogic SaaS, they’re now able to manage a dynamic print environment that spans 38 departments and more than 60 locations. And they do it all with “plug and play” simplicity and “incredible” uptime. Read the case study here.

The PrinterLogic Self-Service Installation Portal

In business printing, sometimes an adversarial relationship develops between end users and IT. End users just want to print their Microsoft Word or Google Sheets document to a nearby printer. Admins know that printing isn’t always so simple.

Unlike traditional printing solutions, PrinterLogic views end users as an asset. Our self-service installation portal empowers them to quickly find and safely install printers on their own. Using the optional floor plan maps, they can easily identify their preferred printer and install it—plus any related drivers—with a single click.

Speed and efficiency aren’t the only advantages. The added bonus is that end users don’t have to call the helpdesk. Not even if they’re at a remote location. That saves admins from having to take time out to perform routine printer installs.

By empowering end users in this way, PrinterLogic can significantly reduce printer-related helpdesk costs compared to legacy printing solutions.

The Cincinnati Police Department told us that PrinterLogic’s true effectiveness is measured by how quiet their helpdesk phones are (read the case study here). After choosing PrinterLogic for its ability to eliminate print servers and simplify end-user installations, the CPD also saw more uptime and streamlined deployments.

The PrinterLogic Client

The PrinterLogic client is a low-overhead software agent that admins can deploy to Windows, macOS or Linux workstations. Among other things, it’s responsible for establishing the robust direct IP connections between workstations and authorized printers.

The client is what makes it possible for end users to continue printing during, say, a WAN outage. That’s a time when consolidated print servers would otherwise be inaccessible. It also allows back-end changes to be carried out in real time. If an admin changes a printer profile setting, the client will make sure that setting is reflected during the next automatic refresh. There’s no need for end users to reboot.

End Your Dependency on Print Servers for Good 

Those unique features are just a few reasons why PrinterLogic is the best software choice for business printing. The serverless infrastructure that underpins both our on-prem (PrinterLogic Web Stack) and cloud (PrinterLogic SaaS) printing solutions has many more advantages too.

So isn’t it high time that print servers finally joined 56k modems and floppy disks in the history books. Eliminate print servers—along with all their cost and headache—from your company’s print environment with PrinterLogic’s single integrated platform. Sign up for your free 30-day trial of PrinterLogic today. You’ll see how easy and cost-effective it is to leave legacy printing solutions behind.

Interested in eliminating all of your print servers?

We deliver a highly available Serverless Printing Infrastructure using a centrally managed Direct IP printing platform. If you want to empower end users with mobile printing, secure release printing, and many advanced features, we’d love to show you how.

Serverless printing is just one quick demo away.

Schedule Now

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Author

Zachary Vernon

Zach is a Product Manager at PrinterLogic, where he leverages 5+ years of experience consulting with customers to help define and shape new products in the serverless printing infrastructure market. He oversees the firm’s offerings for Managed Service Providers and helps them provide exceptional service to their clients. He holds an MBA from Southern Utah University and is a Pragmatic Certified Product Manager. Zach loves living in the desert southwest and enjoys mountain biking and other outdoor activities with friends, his wife, and their four children.
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