The healthcare industry has a unique set of needs when it comes to print management—a statement that ought to come as no surprise to doctors, nurses, clinicians, front desk staff and hospital administrators. They know how much their day-to-day operations rely on being able to print documents quickly, conveniently and securely. Yet most healthcare printing solutions are infamous for being anything but quick, convenient or secure. As a matter of fact, many of these solutions are better known for causing healthcare printing problems with a negative impact on customer service.
Below is a brief overview of the key considerations you should keep in mind when scoping out potential healthcare printing solutions. These will help you avoid choosing the wrong print management solution and encountering the standard healthcare printing problems that could impede your ability to deliver first-rate care.
Seamless integration with electronic medical record (EMR) and electronic health record (EHR) solutions. Despite EMR/EHR being a fundamental component of modern medical practice, this is the Achilles heel of most healthcare printing solutions. Often these solutions take a patchwork approach, forcing organizations to deal with conflicting systems and workflows. And serious healthcare printing problems can arise when latent incompatibilities between print management software and EMR/EHR solutions cause server or client crashes that disrupt printing and even result in data loss.
24-7 print availability. Print downtime can ruin a patient visit and turn an otherwise routine day for a physician into a nightmare. Medical professionals and their staff need to know that they can rely on their print environment to be there when they need it—to the extent that downtime isn't even a concern. They also need to know that their workstations and mobile devices will automatically be able to print to their desired printers. That requires dynamic and intelligent printer deployments across multiple platforms, which is not always a feature of healthcare printing solutions.
Security. Patient records, prescriptions, treatment regimens, schedules...all these should be treated with the utmost confidentiality. Any print management solution that claims usability in the healthcare sector needs to offer secure printing options that honor the trust patients have in their providers. Just as importantly, the security of these healthcare printing solutions has to be easy to implement across the entire medical and administrative staff, else it could create unnecessary issues or simply go unused for the sake of convenience.
As a result of these considerations, more and more organizations like Princeton Community Hospital, OhioHealth and Laser Spine Institute are turning to PrinterLogic to solve their healthcare printing problems and regain control of their enterprise print management.
PrinterLogic bests other healthcare printing solutions because it offers features that include centralized management, targeted printer deployments without the use of group policy objects (GPOs) or scripts, as well as seamless integration with EMR/EHR systems, including popular solutions like MEDITECH and Epic. And the proof of its benefits have been borne out in application after application. For example, the independent research firm TechValidate found that half of the healthcare organizations it surveyed reduced their time spent on print management by 70%—or more!—by implementing PrinterLogic (TVID: 0C3-0B7-DBD). They also found that more than 9 out of 10 healthcare organizations that deployed PrinterLogic saw ROI in excess of 100% (TVID: 974-51E-75E).
Those benefits, coupled with PrinterLogic's proven ability to eliminate print servers while adding functionality, are why organizations facing healthcare printing problems are putting an end to their struggle by choosing our next-gen print management software. Medicine has to stay on the cutting edge, so why shouldn't your healthcare printing solution?
As Vice President of Marketing for PrinterLogic, it's my privilege to share our Eliminate Print Servers message through our marketing channels. We recently engaged TechValidate to survey our customers. The results were staggering: Almost 100% would recommend PrinterLogic; ROI over 100% for 88% of our customers; 99% report ease of use as great or better; 84% installed our solution in less than 10 days; and much more. Over the coming weeks and months, I will be sharing more results from the survey through our blog. I hope you enjoy the information. Don't hesitate to comment or contact us if you have any questions.