Enterprise print management would be a lot simpler if the only things that needed to be managed were printers. But, of course, that's not the case. Print management consists of both printer management and printer driver management, and it's the second of these two that ends up causing a ton of headaches. That's especially true when print servers are involved.
What are some of the most common problems associated with enterprise printer driver management? They include but aren't limited to things like:
- Driver confusion and incompatibility (e.g., 32- and 64-bit)
- Poorly coded manufacturer drivers versus limited universal print driver functionality
- Difficulty rolling back buggy driver updates
- Print spooler crashes resulting from driver issues when using print servers
- Improper driver deployments due to software or user error
- Decreased performance from large driver repositories
- Additional printer driver management hassles with Citrix and VMware environments
Some organizations choose to invest in dedicated print driver management software to help bring some order to this chaos, but more often than not those specialized, one-trick solutions are more trouble (and expense) than they're worth. That's because they fail to integrate fully and seamlessly with the existing print environment or they have an idiosyncratic approach to printer driver management that is neither easy nor intuitive.
PrinterLogic's next-generation approach to enterprise print management in general—and enterprise printer driver management in particular—changes all that. Even in challenging virtual environments like Citrix and VMware, our print management software serves as a comprehensive, cross-platform and universal print management solution, allowing your organization to eliminate print servers entirely and replace them with just one centralized server running a single, infinitely scalable instance of our software. From that point forward, you can use our web-based admin console as your dedicated printer and print driver management software to deploy, manage and update drivers anywhere in the organization with little more than a few intuitive clicks.
As with printer management, printer driver management with PrinterLogic is just easier — and more robust and feature-rich at the same time. Those 32- and 64-bit conflicts that can bring print spoolers to their knees? PrinterLogic's enterprise printer driver management allows you to maintain a single driver repository with 32- and 64-bit versions side by side but without the potential for crash-causing mix-ups. And our print driver management software doesn't suffer a performance hit when you need to maintain large repositories.
It's also easy to revert drivers to previous versions if one of them winds up causing trouble. Using PrinterLogic's effortless printer driver management solution, rollbacks can be carried out for specific users as well as entire groups of users with zero hassle. That means you can deploy new and updated drivers with confidence instead of sticking with outdated (and possibly less capable) versions for fear of introducing new problems.
If you prefer, you can even use PrinterLogic to print to a universal driver instead of dealing with individual manufacturer drivers. Even when working with universal drivers, our solution allows you to set a wide variety of default printer profile options (e.g., dpi, paper tray, black and white) with the same ease as using our print driver management software with model-specific drivers. Because PrinterLogic understands the needs of enterprise printer driver management and offers a high degree of flexibility, you can create those default settings for a one-time log-on or set them on a recurring basis.
In short, printer driver management is yesterday's struggle. With PrinterLogic, it can be stable, effortless and more versatile.
With nearly 20 years of experience in delivering market leading IT solutions to Fortune 500 companies, Devin prides himself on driving simplicity into products that solve extremely complex IT problems. For years he has been focused on the end-user computing devices and delivering technology that provides valuable services to the end-user which enable them to be their most productive self. As Vice President of Product Management at PrinterLogic, he focuses on increasing the value customers get from the company's Enterprise Printer Management solution.