There are few things that annoy end users more than slow computing experiences. They dislike it when their computer is slow to boot. When it’s slow to retrieve documents from a network drive. When their browser is slow to load websites. And they especially hate it when their documents are slow to print. In fact, delayed printing just might be one of their top pet peeves.
Slow printing doesn’t just irritate your end users. It also makes them less productive. Rather than drumming their fingers wondering why their print jobs aren’t finished, they could be doing a hundred other things that benefit your organization’s mission and bottom line. And when they reach their breaking point, they call the service desk to try and sort things out, which means that both your end users and support staff are diverted from more important matters.
Organizations that make use of printing solutions like Google Cloud Print are likely to experience a cloud printing delay because of the way that most cloud-based solutions work. Whenever a user clicks “Print” in an ordinary cloud printing environment, the job has to travel from the client machine to a distant off-site cloud printing server via the WAN, then back to the local printer via the WAN again. Even cloud-based interfaces like Chrome OS still require print jobs to cross the WAN at least once. This data trip can make Google Cloud printing very slow and can even halt printing altogether when the WAN is down.
Unfortunately, identifying the root cause of a cloud printing delay can be difficult. Is it a temporary or persistent issue with the cloud print service itself? Or is it a problem with the OS or software of the client that initiated the job? What about the destination printer (or its driver)? To help isolate the problem, you can try testing the speed of your WAN connection, printing to another printer using the same client, printing to the same printer using another client, and updating your drivers to see if printing speeds are any better. A large number of printers are simply not compatible with Google Cloud Print, which means you could be looking at purchasing new hardware to address an issue with delayed printing.
Or you could try a next-gen cloud printing solution. PrinterLogic SaaS (formerly PrinterCloud) leverages a unique direct IP architecture instead of relying on the WAN to route every single print job, PrinterLogic SaaS really only needs the WAN to establish the initial client-to-printer connection. Once that connection is made, every print job can then take the shortest, most efficient and most reliable route—right from the initiating client to the local printer. Furthermore, PrinterLogic SaaS removes the WAN vulnerabilities that can make Google Cloud printing very slow or even completely unavailable due to WAN outages because it can keep and process all Google Cloud print jobs locally.
Another major advantage of PrinterLogic SaaS is that it works with any printer. So if you have older printer models that are incompatible with Google Cloud Print you don’t have to take any special steps to ensure compatibility with PrinterLogic SaaS.
Plus PrinterLogic SaaS gives you unparalleled centralized administration that builds on the user interface that has earned such acclaim for PrinterLogic’s on-premises enterprise print management solution. Using the cloud-based admin console, you can deploy printers to specific users without the need for group policy objects (GPOs) or scripts, lock in one-time or permanent default settings by simply ticking checkboxes, and remove printers with zero effort. As a result, PrinterLogic SaaS brings newfound speed of management in addition to sidestepping the cloud printing delay of other solutions.
If you’re tired of delayed printing when using Google Cloud Print or similar cloud-based printing solutions, don’t delay in giving PrinterLogic SaaS a try. You can demo its faster, more reliable cloud printing and advanced print management free for 30 days.
We deliver a highly available Serverless Printing Infrastructure using a centrally managed Direct IP printing platform. If you want to empower end users with mobile printing, secure release printing, and many advanced features, we’d love to show you how.
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