Monitoring Printer Installer

We recommend monitoring the Printer Installer Portal page. The portal requires that all components be functioning properly and will provide immediate error responses if any of the components Printer Installer relies on are unavailable. The following log files may indicate problems with the components that the Printer Installer Application relies on:

HTTP Errors

C:\Windows\System32\LogFiles\HTTPERR\<latestfile>

PHP Errors

C:\Windows\Temp\php-errors.log

MySQL Errors

C:\Program Files\MySQL\MySQL Server 5.5\data\<servername>.err

Printer Installer Cache Manager Errors

C:\Program Files\Printer Properties Pro\Printer Installer Client\cache\pppcachemanager.log

What services should be running?

  • MySQL55
  • World Wide Web Publishing Service (IIS)
  • Printer Installer Client Launcher