Error During Printer Installer Update: Unable to install or configure IIS

Issue

When running a Printer Installer update on the server, an error occurs stating "Unable to install or configure IIS."

Solution

Windows Server 2012:

  1. Open Server Manager.
  2. Click Manage, then select Add Roles and Features.
  3. Click Next three times, until the list of roles and features is displayed.
  4. Click the plus sign next to Web Server, then click the plus sign next to Management Tools.
  5. Select IIS Management Scripts and Tools and Management Service.
  6. Click Next two times, then click Install.
  7. Close the window after the installation is complete.
  8. Restart the Printer Installer update.

Windows Server 2008 R2:

  1. Open Server Manager.
  2. In the Left pane Click Roles, then under the Web Server (IIS) section select Add Role Services .
  3. Under the Management Tools Section
  4. Select IIS Management Scripts and Tools and Management Service.
  5. Click Next then click Install.
  6. Close the window after the installation is complete.
  7. Restart the Printer Installer update.