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Using The Printer Installer Client On Windows Embedded Devices With Write Filter Enabled
Printer Installer supports installing printers on Windows Embedded devices, even when a write filter is enabled. There are two forms of write filter: File-Based Write Filter and Enhanced Write Filter.
Using The Printer Install Url
Using the Printer Install URL The Printer Install URL is a URL link that can be used in many different ways.  The URL is formatted in the following format: http://<domain>/<PrinterID>.  Example:http:/
Using Printer Installer With Remote Desktop Services Or Citrix
Printer Installer enables you to deploy Windows network shared printers or Direct IP printer into RDS, Citrix or VDI sessions according to the end point device's name, IP, or AD group membership, even
System Requirements
Before installing Printer Installer, make sure your system meets the following minimum hardware and software requirements. Web Server: Software: Windows Server 2008 R2 or newer (physical or virt
Quick Start Guide
Quick Start Guide After you have installed Printer Installer use this guide for a quick overview of using the product.  Login to the Administrator (http://WebserverNameOrURL/admin) and follow these st
Release Station
How to Configure a Release Station To configure a release station, sign into the printer installer administrator console from the device you are wanting to designate as the release station and do the
Pull Printing Module
By setting up the release module, end users are able to securely print confidential or sensitive material while they are standing at the physical printer. There are two parts to the Pull Printing M
Provisioning Windows Shared Printers
Quick Start Guide Install printers using a web based portal Windows computer or end point devices Remote Desktop Services (RDS) or Citrix Sessions Create Connections to Shared TCP/IP Printers
Printer Install Portal User Guide
Printer Install Portal User Guide Installing a Printer using the Printer Installer Portal Follow the below steps to install a printer using the Printer Install Portal: Browse to the printer that you w
Using The Printer Install Portal
End users use the web based Printer Install Portal to self-install Direct IP (TCP/IP) or Windows shared printers. Accessing the Portal: There are three ways to access the portal: Browser: Open a bro
Printer Installer Implementation Guide - Windows Print Servers To Direct Ip
Migrating from Windows Print Servers to Managed Direct IP Printing Overview The purpose of this guide is to provide an overview of what is necessary for you to implement Printer Installer in your comp
Printer Installer Implementation Guide - Windows Print Servers
Managing deployment and reporting of printers on Windows Print Servers Overview The purpose of this guide is to provide an overview of what is necessary for you to implement Printer Installer in your
Printer Installer Implementation Guide - Epic
Printer Installer Implementation Guide: Managing Epic print servers Overview The purpose of this guide is to provide an overview of what is necessary for you to implement Printer Installer in your Epi
Printer Installer Implementation Guide - Unmanaged Direct Ip To Managed Direct Ip
Migrating from Unmanaged Direct IP to Managed Direct IP Printing Overview The purpose of this guide is to provide an overview of what is necessary for you to implement Printer Installer in your comput
Overview
Overview Printer Installer is a Web server application that gives systems administrators an easy way to centrally manage, update, and provision printers to end users.  It is designed to make printer
Network Scanner
To scan your network for existing direct IP printers, you can use the Network Scanning tool that is available upon request. To use this tool Download, and extract, and run the utility Enter IP ad
Monitoring Printer Installer
We recommend monitoring the Printer Installer Portal page. The portal requires that all components be functioning properly and will provide immediate error responses if any of the components Printer I
Ios Printing With A .Local Domain
If your domain ends in .local, certain versions of iOS, including iOS 7 and iOS 9, may not work properly with PrinterLogic's mobile printing solution. Here are instructions on how you can work around
Ios Printing
Native iOS Printing via Wide-Area Bonjour Overview iOS printing enables end users to Print from your iPhone, iPad, or iPod touch. Print from iOS version 7 or later to any network printer on your organ
Mobile Printing Via Google Cloud Print
Mobile Printing for Android, Chromebooks and Chrome web browser via Google Cloud Print Overview Enables employees with Android devices and Chrome browsers to print to a single GCP PrinterLogic virtual
Mobile Printing Via Email
Email Printing enables users to send an email attachment to the PrinterLogic Pull printing system and held for the user to release to Pull Printing enabled printers. Direct Email Printing allows users
Mobile Printing
Mobile Printing Mobile printing allows end users to print from mobile devices or via email. See the links below for instructions on how to configure the various mobile printing methods. iOS Native iOS
Migrating From Printer Installer 4.X To 5.X+
PI5 is a completely different product than PI4 and requires it's own setup, separate from PI4. PI5 is not a traditional upgrade from PI4, instead you install PI5 and do a migration to it. To migrate f
Migrating
Migrating from Novell iPrint / NDPS to Printer Installer Managed Direct IP Printing Migrating from Novell iPrint / NDPS to Windows Printing with Printer Installer for Printer Provisioning Migrate fro
Managing And Provision Direct Ip Printing
Quick Start Guide Create, manage, and organize direct IP Printer objects Allow end users to self-service install direct IP printers using the self-service portal Automatically deploy printers to end
Updating Drivers In Bulk
Unfortunately there's no easy way to get drivers for your printers, unless most of your printers can just use the manufacturer's universal drivers, in which case you'd only need to download a few driv
Error During Printer Installer Update: Unable To Install Or Configure Iis
Issue When running a Printer Installer update on the server, an error occurs stating "Unable to install or configure IIS." Solution Windows Server 2012: Open Server Manager. Click Manage, then select
Troubleshooting Printerinstallerclient.Msi Install
Check that the config.ini was configured properly according to the readme.txt found in the same folder as the PrinterInstallerClient.msi c:\inetpub\wwwroot\client\setup\config.ini Check that 'Prin
Shared Printer Is Not Publishing In Printer Installer Administrator
Problem: After creating a Windows Print Server Link, one of the printers on the Windows print server is not being published to the Administrator. Note: If the printer is being published, but not publ
Printer Is Not Publishing To The Correct Folder
Problem: After creating a Windows Print Server Link, one of the printers on the Windows print server is being published, but not published to the folder of the matching IP address range object. No
Printer Installer Icons
If you would like to use the Printer Installer icons, you can download them here: /downloads/pi_icons.zip There are three sizes of icon in .png image format.
Migrating From Printer Installer 4.X To 5.X+
To migrate to PI5, you install PI5 in parallel with PI4, import the PI4 Administrator database into the PI5 Administrator, configure PI5 Administrator settings, and then on migration day, replace th
Login Dialog Missing
Problem: When attempting to access the Printer Installer Administrator the login dialog is missing. Solution #1: The URL used to access the Printer Installer Administrator is not trusted. In IE g
Installing Multiple Installs Of Printer Installer As Non-Default Web Sites
To install Printer Installer multiple times on a single IIS web server, do the following for each installation: First web site: Create a DNS host record, that will be used to access the web site, wit
Installing A Single Install Of Printer Installer As A Non-Default Web Site
To install a single install of Printer Installer as a non-default IIS website, do the following: Create a DNS host record with the IIS server’s IP address. Example: print.example.com Create folder “p
How To Use Group Policy To Remotely Install Printer Installer Client With Windows Server 2003 / 2008
Installing the Printer Installer Client with a Group Policy software installation package is very easy.  Simply follow the steps below. Printer Installer Open the C:\inetpub\wwwroot\client\setup f
How To Update Client Homeurl
To update the Client's HomeURL, do one of the following: Windows Method #1: Manual Update Open the portal using the desired new HomeURL Select any printer, and then click Install Printer. Say "No" to
How To Script Force The Printer Installer Client To Restart
To force the Printer Installer Client to restart, run the following commands in a batch script: taskkill /F /IM PrinterInstallerClientInterface.exe taskkill /F /IM PrinterInstallerClient.exe net stop
How To Reset A Printer Installer User Password
Click here to learn how to reset a Printer Installer administrative user's password.
How To Move The Mysql Database To The D: Drive
How to move the MySQL database to the D: drive On the Printer Installer host server, open the Services console (Start > Administrative Tools > Services) and stop the MySQL55 service. Open C:\Program
How To Install Printerinstallerclient.Msi Using Msiexec.Exe
How to install PrinterInstallerClient.msi using msiexec.exe: msiexec /i "\serversharePrinterInstallerClient.msi /q
How To Deploy Equitrac Printers
Using Printer Installer to deploy Equitrac or HP Access Control Printers Normally, in a company with print servers, if you wanted to support Equitrac or HP Access Control (HPAC) printing you would in
How To Change The Mysql Root User Password (Windows)
Start your command line by going to the Start Menu > Run and typing cmd (or type command if you are using an older version of windows) Change directory to where you installed mysql to: C:\> cd C:mys
How To Change The Logo Image On The Portal
To specify a graphic (company logo, instructions, helpdesk phone number, etc) to be shown on the Printer Install Portal above the application in the header area, or to change the default "Company Lo
Getting Past The "Do You Trust This Printer?" Prompt
Problem: When installing a printer on Windows 7 or newer the printer installation process hangs. If you manually try to install the printer on the workstation using the Add Printer wizard, you wil
Error: Unable To Install Printer: Printer_Name - Could Not Create Printer - An Error Occured Installing The Required Drivers
When installing a printer you get the following error: Unable to install printer: printer_name - Could not create printer - An error occured installing the required drivers Problem: The driver is n
Error: Could Not Create Printer Or Log Entry: Unable To Setup Printer: #0
Error: Could not create printer:  <printername> - Could not create printer - An error occured installing the required drivers. PrinterInstallerClient.log: Unable to setup printer: #0: Could not c
Direct Ip Conversion Detection
How to determine if printers were successfully converted to Direct IP printers There are several methods to determine if printers were successfully converted to direct IP printers: Most customers w
Database Access Failed : Host 'Computer.Domain.Com' Is Not Allowed To Connect To This Mysql Server
Error: Database access failed : Host 'computername.domain.com' is not allowed to connect to this MySQL server Solution: When installing MySQL, make sure not to select the "Enable root access from rem
Database Access Failed : Access Denied For User
When trying to access the Administrator login page this error is shown: Error: Database access failed : Access denied for user 'root'@'lab20.ppp4.www.printerlogic.com' (using password: YES) Cause:  
Configuring Windows Shared Printer Preferences And Device Settings
There are two types of settings that can be changed on Windows shared Printers: 1) Printer preferences and 2)Device settings or configuration Device settings or configuration: The device settings or
Browser Hangs When Opening The Portal Page
Problem: When some end users try to open the portal the browser hangs or freezes. Solution: The Printer Installer Client did not install correctly. Uninstall and install the client. Close all brows
Printer Installer 15.1 - Knowledge Base
Error during Printer Installer update: "Unable to install or configure IIS." How to move the MySQL database to the D: drive Error: Could not create printer or Log entry: Unable to setup printer: #0
Importing / Converting Windows Shared Printers
Coming soon! Currently you can import references to Windows Shared Printers and allow end users to install Windows Shared Printers, while keeping your Active Directory Print Server in place. Soon you
Overview: Importing Printers / Converting End User Printers
Overview of Importing and Converting NDPS, iPrint, or Legacy Queue Printers. It is easy to import your eDirectory backend print system and convert the end user’s installed NDPS, iPrint, or legacy queu
Detailed: Importing Printers
Importing Printer Objects from eDirectory Follow the below steps to import NDPS or iPrint objects into Printer Installer. Download (/dowloads/ppp.exe) the Printer Migrator product. Double click on t
Importing / Converting Edirectory Printers
Import / Convert eDirectory NDPS, iPrint, and Legacy Queue Printers It is easy to import your eDirectory backend print system and convert the end user’s installed NDPS, iPrint, or legacy queue printer
Import And Export Printers Using The Data Manager
Printers can be exported, imported, updated, and deleted en masse using a CSV or XML file. Export Printers With this feature you can export a list of all TCP/IP printers in the Printer Installer dat
Installing Printer Installer
Installing Printer Installer Installing Printer Installer takes about 5 minutes if you already have IIS, MySQL, and PHP installed.  Please note that MySQL and PHP are free products.   If you need to i
Installing Required Software: Iis / Php / Mysql
Installing IIS / PHP / MySQL Installing IIS Click Start Select Administrative tools, Server Manager, Roles. Click Add Roles, and then click Next. Select WebIIS, and then click Next. Click Next, and t
Getting Started
Printer Installer - 5 Minute Setup Download a trial version of Printer Installer by filling out the form here. To setup Printer Installer Click the download link sent by email and then select save
Printer Installer - Faqs
Product FAQs What browsers are supported? What end user operating systems are supported? What are the system requirements? /printer-installer/support/user-guide-15-1/system-requirements/ What rights a
Data Manager
The Data Manager can be used to export, import, update, and delete; printers, printer deployments, drivers, driver profiles, and users en masse using a CSV or XML file. Actions Exporting Go to Tools
Configuring The Printer Installer Client For Remote Desktop Services (Rds) Mode
Configuring the Printer Installer Client for Remote Desktop Services (RDS) Mode Install the Printer Installer Client on the RDS server. Activate the client's Remote Desktop Services mode by creating
Workstation Report
The Printer Installer Workstation Report is designed to show the current workstations that have the Printer Installer Client installed. This report enables customers to run a health status check on Pr
Upgrading Printer Installer
Note: Click here if upgrading from Printer Installer 4.x or older. Upgrading is simple and takes just a few minutes. From the web server hosting PI, download the Printer Installer Update here and run
Uninstalling Printer Installer
To uninstall Printer Installer, do the following: Uninstall the Printer Installer Clients from end user computers Uninstall the Printer Installer Clients from any print servers that have Windows Prin
Snmp Alerts
SNMP alerts can be configured to send an email when specified events occur on a printer. When a printer enters an error state - low toner, out of paper, tray missing, etc. - an email notification will
Snmp Status Monitoring
You can view the status of physical printer via SNMP. Printer Status Tab Viewing the Status tab of a printer will cause the Printer Installer server to query the printer via ICMP (ping) and SNMP, and
Printer Conversions
Printer Conversion Settings The Printer Installer Client supports the following end user printer conversions: eDirectory NDPS, iPrint, or legacy queue printers to Printer Installer TCP/IP printers Un
Portal
Portal Settings The Printer Install Portal is a Web page that end users visit to self-install Windows shared or TCP/IP printers. The following options are configurable and determine the behavior of th
General Settings
General Settings Below are the settings for the Printer Installer Administrator. To access the General Settings page, open and login to Printer Installer Administrator, click Tools, then click Setting
Client
Printer Installer Client Settings In this tab you can configure different options that will determine the behavior of the Printer Installer Client. Accessing the Printer Installer Client Settings Tab
Managing Settings
Managing Settings The following settings can be changed. Click on the link below to learn more about the setting and it's purpose. General Settings Portal Settings Client Settings
How To Make A Printer Installer Server Be Read-Only Or Read/Write
To make a Printer Installer server be read-only, do the following: Open the <PI Server Root Directory>\Config\Settings.php file with notepad. Find the following entry:GLOBALS::$READ_ONLY= Edit the e
Automating The Primary Printer Installer Database Export And Backup Printer Installer Database Import
Automating the Printer Installer database export from the primary Printer Installer server and import to the backup Printer Installer server: The below steps will automate the following: Exporting
Setting Up Redundancy
Redundancy can be obtained in many ways. Here are the more common configurations. Manual failover to warm standby using an IP address w/ manual failback Manual failover to warm standby using a host
Queue Management
Administrators can use the Queue tab on a printer to see all print jobs that are being queued from any workstation for that printer. The Queue Management feature must be enabled in Tools -> Settings -
Print Job Records
After a print job has been successfully sent to the printer, the print job information can be stored in the database for up to two years. Using the Print Job Records tool you can query the database an
Managing The Printer Driver Repository
Managing the Printer Driver Repository The Printer Driver Repository stores printer drivers.  Use the Printer Driver Repository to upload new drivers, update existing drivers, and delete drivers. Afte
Client Override Options
Epic Print Server Mode When using Printer Installer to manage printers in both the enterprise and EPIC environment, you will need to manually turn on EPIC Print Server Mode on the EPIC print servers.
Migrating Printers From Novell To Microsoft
Printer Installer can migrate NDPS or iPrint printers from Novell to Windows print servers and then convert your end users existing NDPS or iPrint printers to the newly created Windows shared printers
Restricting Installation From The Portal
Restricting Installation from the Portal You can restrict the rights to install a printer from the Portal.  See the section on “Managing Printer Installation Rights” for more information.
Installing Per User Or Per Workstation Shared Printers
Note: See the General settings page for information on determining the type (per-workstation printer connection or per-user printer connection) of Windows shared printers end users will receive.
Deploying Windows Shared Printers
See Managing Printer Deployment.
Create Windows Shared Printer Objects
Create Windows Shared Printers You can list Windows shared printers by creating a Windows Print Server Link. Once the link is created the shared printers on the specified print server will automatical
Managing Windows Shared Printers
Printer Installer enables you to centrally configure and deploy Windows Shared Printers as well as enabling your end users to self-install Windows Shared Printers, from one central location, with the
Managing The Profile Repository
Managing the Profile Repository Printer Driver Profiles are a collection of printer device settings and preferences that are applied to the printer when it is installed on client computers.  Printer D
Restricting Installation Of Tcp/Ip Printers
Restricting Installation of TCP/IP Printers You can restrict the rights to install a printer from the Printer Install Portal.  See the section on “Managing Printer Security” for more information.
Moving Tcp/Ip Printer Objects
Moving TCP/IP Printer Objects Follow these procedures to move printer objects in the tree: Click on the object that you want to move and keep the right mouse button pressed. Drag the object to the de
Managing Tcp/Ip Printer Objects Via Url Api
Managing TCP/IP printer objects via URL Printer Installer has the ability to manage direct IP printers by browsing to specific URLs. You can view, add, update, and delete printers in this way. Viewing
Editing Tcp/Ip Printer Objects
Editing TCP/IP Printer Objects Edit any attribute by selecting the printer object and changing the value.  By default any changes made to a TCP/IP printer object in the Administrator are kept in sync
Deploying Tcp/Ip Printers
See Managing Printer Deployment.
Deleting Tcp/Ip Printer Objects
Deleting TCP/IP Printer Objects Follow these steps to delete a TCP/IP Printer: Select the printer object, press the Delete key on your keyboard, right-click and select Delete, or click the “X” in the
Creating New Tcp/Ip Printers
To create a new TCP/IP printer do the following: Right click the folder in the tree that you would like to create a printer in Select New and then TCP/IP Printer Enter the name of the printer Enter
Creating Tcp/Ip Printer Objects
Creating TCP/IP Printer Objects There are several ways to create TCP/IP Printer Objects: Manually Create TCP/IP Printer Objects Import Novell printer objects (NDPS, iPrint or Legacy Queue) Import Mic
Copying Tcp/Ip Printer Objects
Copying TCP/IP Printer Objects Follow these steps to copy a TCP/IP Printer: Right click the printer object. Select the copy option from the menu. Enter the new printer name. Enter the IP Address or H
Managing Tcp/Ip Printer Objects
Creating TCP/IP Printer ObjectsDeploying TCP/IP PrintersMoving TCP/IP Printer ObjectsRestricting Installation of TCP/IP PrintersManaging TCP/IP printer objects via URL APICopying TCP/IP Printer Object
Managing Print Job Audit Records
Print job auditing is off by default.  To enable print job audit records, see the Print Job Settings page. Searching Print job records can be searched and filtered.  See the Search Print Job Record
Managing Printer Profiles
Create Printer Driver Profile Delete Printer Driver Profile Update Printer Driver Profile Update Out of Date Printer Driver Profiles Printer Driver Profiles allow you to configure the device setting
Managing Printer Deployment Using The Data Manager
Managing Printer Deployment Assignments Using the Data Manager Printer deployment assignments can be managed by use of CSV or XML files. Export Deployment Assignments With this feature you can export
Managing Printer Deployment
You can deploy TCP/IP, Windows shared or LPR printers according to Active Directory user, computer, group membership, or IP address range, Hostname, and MAC Address. Deploying Printers You can deploy
Managing Portal Printer Visibility
By using the "Portal Security" section of the "Security" tab of a printer or folder object you can specify who can view and install printers from the Portal. The permissions only apply when users atte
Managing Maps
Use maps to enable your end users to quickly find and install printers.   End users will see the map when viewing the portal, allowing them to simply click on the folder they want to install.  If a fo
Using
Using IP Address Range Objects IP Address Range objects can be used in the following ways: Deploying Printers by IP Address Range Add IP Address Range objects to a printer’s deploy tab to deploy the
Editing
Editing IP Address Range Objects To edit an IP Address Range object do the following steps: Click on a IP Address Range object in the tree, and then select the General tab. Change the desired setting
Deleting
Deleting IP Address Range Objects To delete an IP Address Range object do the following steps: Click on a IP Address Range object in the tree, and then right click and select Delete.
Creating
Creating IP Address Range Objects To create a IP Address Range object follow these steps: Right-click a Folder object in the tree. Select Add, and then IP Address Range. Enter the desired Name of the
Managing Ip Address Range Objects
IP Address Range objects represent an IP address range and help simplify print management by allowing associations to users or printers that have an IP address in the IP address range. UsingCreatingEd
Managing Folder Objects
Use folder objects to organize printers and other tree objects according to geographical location.   By creating folder objects according to geographical location your end users are easily able to bro
Managing Caching
By setting up caching, end users are able to download printer drivers, printer profiles and Printer Installer Client updates from locations other than the Printer Installer web server, allowing custom
Managing Users
Managing Users You can create additional users to allow login access to the Administrator.   See the Tools > Users page for more information.
Managing Administrative User Permissions
Role based administration allows you to assign permissions based on the users role type. When you add a user to the Administrative Users list (Tools > Users page), the user will only have read access
Using And Managing Active Directory User Accounts
Using and Managing Active Directory User Accounts You can add Active Directory user or group objects to the administrative users list of the Printer Installer Administrator to allow users that are mem
Enabling Password Recovery
If you have forgotten your Printer Installer user account password you can reset the password by configuring Printer Installer to use an email account you control to send an email to the "Password Rec
Configuring Printer Installer Administrator Ldap Authentication
Printer Installer Administrator can be configured to allow login authentication using LDAP. Once the LDAP connection information is provided and the AD users or AD groups are added to the Administrati
Local User Accounts
Using and Managing Local Printer Installer User Accounts You can create local user accounts to allow login access to the Administrator.   The root user object has a * following the user name.  Only th
Accessing The Printer Installer Administrator
To access the Printer Installer Administrator page, open a browser and go to the URL used for accessing the Printer Installer Portal page and add /admin. Example: http://printers.domain.com/admin U
Language Support
Printer Installer supports the display of the Portal and client options in multiple languages. See the below sections on how the language is detected, what languages are currently supported, and how t
Search
Use the search feature to search for the following items: Printer name Printer location Printer comments Folder name Click on a search result item to select the item in the tree.
Security Tab
See Managing Printer Installation Rights.
Deploy Tab
See Managing Printer Deployment.
Tcp/Ip Printer Objects
General TabPort TabDrivers / Profiles TabDeploy TabSecurity Tab
Security Tab
See Managing Printer Installation Rights.
General Tab
Windows shared printer objects and properties are automatically kept in sync with the Windows print server, all changes must be made on the Windows print server.  Once the change is made on the Window
Deploy Tab
See Managing Printer Deployment.
Shared Printer Objects
Deploy TabSecurity TabGeneral Tab
Printer Objects
Shared Printer ObjectsTCP/IP Printer Objects
Using Ip Address Range Objects
See Managing IP Address Range Objects for more information.
Security Tab
See Managing Printer Installation Rights.
General Tab
Use the general tab of an IP Address range to see and edit the following settings: IP Address Range Name IP Address Range Cache Location See Managing IP Address Range objects for more information.
Deploy Tab
See Managing Printer Deployment.
Ip Address Range Objects
General TabDeploy TabSecurity TabUsing IP Address Range Objects
Security Tab
Use this tab to add or remove security assignments, that will be optionally inherited to all printer objects that are children of the currently selected folder.   See Managing Printer Installation Rig
Map Tab
Use the map tab to add maps to the currently selected folder so that end users can quickly find and install printers.   See Managing Maps for more information.
General Tab
The general tab of a folder object shows and allows you to edit the following information: Folder Name Provides the ability to rename the folder. Hide from portal Provides the ability to hide or unhi
Folder Object
General TabSecurity TabMap Tab
Drag And Drop
Use the tree drag and drop feature to move folders, IP address range, and printer objects in the tree.
Rename
Use this option to rename the currently selected object.
Refresh
Use this option to refresh the currently selected tree object.
Portal...
Use this option to quickly open the portal page to the currently selected item.
Windows Shared Printers
Use this option to create Windows shared printers.  See Managing Windows shared printers for more information.
Tcp/Ip Printer
Use this option to manually create a TCP/IP printer in the currently selected folder. See "Manually creating TCP/IP printer objects" for more information.
Ip Address Range
Use this option to create IP Address Range objects.   See Managing IP Address Range Objects for more information.
Folder
Use this option to create a folder object.  See Managing folder objects for more information.
New
Windows Shared PrintersFolderIP Address RangeTCP/IP Printer
Hide From Portal
Use this option to mark the currently selected item hidden from the portal.   End users will not see or be able to search and find the hidden item when viewing the portal.
Delete
Use this option to delete the currently selected node and child nodes.
Actions Button Or Right Click Menu
Hide from PortalPortal...RenameRefreshDeleteNew
Tree
Drag and dropFolder ObjectIP Address Range ObjectsPrinter ObjectsSearchActions button or right click menu
Windows Print Server Links
See Managing Windows Shared Printers for information.
Portal Settings
Portal Settings Below are the settings that determine the behavior of the Printer Installer Portal. To access the Portal Settings page, open and login to Printer Installer Administrator, click Tools,
Portal Settings
The Printer Install Portal is a Web page that end users visit to self-install Windows shared or TCP/IP printers. The following options are configurable and determine the behavior of the Portal when en
Protocol
Administrator Access Protocol Setting Protocol Use the protocol settings to determine the protocol to use when accessing the Printer Installer Administrator or Printer Installer Portal pages.  To chan
General
Use the Tools > Settings > General page to change the following options: Operating Systems Supported In the "Operating Systems Supported" section you can choose the operating systems that you want to
Windows Shared Printers Settings
Windows Shared Printers Settings There are two types of Windows Shared Printers that can be installed on Windows operating systems, user and global. User printers User printers are an entry in
Tcpip Windows Shared Printer Settings
TCP/IP Windows Shared Printer Settings Sync Delete: When deleting printers in the Administrator, delete the printer from end user computers Sync Deployment: When removing a printers deployment as
Tcpip Printer Settings
TCP/IP Printer Settings Automatically manage all end-user TCP/IP printers This option will cause all end-user TCP/IP printers in the Printer Installer to be managed and updated by Printer Installer.
Show System Tray Icon
Show system tray icon: Disable this option to hide the system tray icon.
Show Printer Installer Program Folder In Start Menu
Show Printer Installer program folder in Start menu: Disable this option to hide the Printer Installer program folder in the Start menu.
Print Jobs
Enable / Disable Print Job Audit Records When Print Job Audit records are disabled, the print job record is not recorded in the database. When print job audit records are enabled, a print job record
Novell Printer Conversion Settings
Novell Printer Conversion Settings After you have imported NDPS, iPrint, or legacy queue printers into the Administrator using the Printer Import, use the Printer Installer Client to convert your end
Microsoft Printer Conversion Settings
Microsoft Printer Conversion Settings After you have imported the printer from a Microsoft printer server into the Administrator using the Printer Import, use the Printer Installer Client to convert y
Enable Client Check-In Every X Minutes
Enable client check-in every x minutes: Enabling this setting will cause all clients to check-in with the Printer Installer server at the specified frequency. The client must first check-in or be refr
Create Connections To Shared Tcp/Ip Printers
To deploy printers as Windows Shared printers, instead of direct ip printers, you can enable this feature and do the following: Install Client on the Print Server. Import Printers from the Print Ser
Client Update
To upgrade end user Printer Installer Clients to the latest version on the web server, do the following: After updating the Printer Installer Client (upgrade of Printer Installer or replacing the Pri
Check For Instructions At Login
Check for instructions at login: This option is currently not configurable.  By default the Printer Installer Client will check for instructions at each login.  In the future there will be configurabl
Client
Client Settings Below are the settings that determine the behavior of the Printer Installer Client. To access the Client Settings page, open and login to Printer Installer Administrator, click Too
Settings
General Settings Portal Settings Client Settings
Search Print Job Records
Use this page to do any of the following: Search Print Job Records To enable print job record auditing, see Tools > Settings > Printing > Print Jobs. After print job auditing has been enabled you c
Print Jobs
Search Print Job Records
Reports
Print Jobs
Users
Managing Administrative Users Creating Users Setting User Permissions Changing Other Users Username or Password Changing Your Own Username or Password
What You Need To Know When Upgrading From Pi4 To Pi14.2
What you need to know when upgrading from Printer Installer 4.0 to Printer Installer 14.2 What are the major differences between Printer Installer 4.0 and Printer Installer 14.2? Web based Printer I
Import Printer Installer 4.0
Importing Printer Installer 4.x or Older * See What's New for information on the new features and differences of v5. Using the Printer Installer v4 Import feature: Use the Printer Installer v4 Import
Symbol Legend
Symbol Legend Green Check - Successfully migrated printer. Green Circle - Printer currently being migrated. Grey Circle - Printer queued for migration. Red Circle with Exclamation - Print
Migration Queue Options
Options for Printers in the Migration Queue • Change Windows Printer Name Click the printer name, or right click the printer line in the queue to access this option. Renames the printer during
Menu Options
View Menu Set Default Context for Migrator: Sets the default context for eDirectory and Active Directory when Printer Migrator opens. Refresh Active Directory Printers Now: Used to refresh the Acti
Using The Printer Installer Migrator
Using the Printer Installer Migrator Migrating Novell printers to Microsoft print servers After installing Printer Installer, login to the Printer Installer Administrator Open the Printer Installer
System Requirements
Printer Installer Migration System Requirements Source Print System: Novell NDPS, iPrint or Legacy Queue: Any version Source Server: All versions of Netware and OES Target Operating System: 2000 and
User's Guide
System RequirementsUsing the Printer Installer Migrator
Knowledge Base
Knowledge Base
How To...
How To...
Printer Installer Migrator – Faq
Printer Installer Migrator - FAQs Does Printer Migrator write to eDirectory?  No. It only reads edirectory. How long will it take to migrate 250 printers from eDirectory to Active Directory? About
Migrate Novell To Microsoft
Printer Installer - Migrator Users Guide FAQ Knowledge Base
Import Novell Printers
Importing Novell Printer Objects & Converting End User's Novell Printers To import printer objects from Novell, do the following from an XP machine with the Novell Client installed and the current us
Migrate From Unmanaged Direct Ip To Managed Direct Ip
Printer Installer makes it easy to migrate from unmanaged direct IP printing to Printer Installer managed direct IP printing. Follow the below steps to automate the migration: 1. Create TCP/IP printer
Import Microsoft Printers
Importing Microsoft Printer Objects To import printer objects from Microsoft do the following: Log in to the Printer Installer Administrator Click Tools -> Import / Export -> Import Microsoft pr
Import / Migrate
Import Printer Installer 4.0Import Novell PrintersMigrate Novell to MicrosoftMigrate from unmanaged direct IP to managed direct IPImport Microsoft Printers
Updating Out Of Date Profiles
Updating Out of Date Profiles Because profile settings are specific to the driver the profile was created with, the profiles are marked “out of date” when the driver is replaced by a new driver in the
Replace Drivers
Replacing Drivers To replace drivers in the Printer Driver Repository.  Use the steps below: Click on the Company Object, and then the Drivers/Profile Repository tab. Select the driver that you wan
Update Profile
Updating Printer Profiles There are two ways to update profiles in the Profile Repository: Method #1: Update printer profiles using the "Company Object", "Driver/Profile Repository" tab In the tree,
Profile Features
Printer Driver Profiles are a collection of printer device settings and preferences that are applied to the printer when it is installed on client computers.  Printer Driver Profiles contain all of th
Delete Profile
Deleting Printer Profiles There are two ways to delete profiles: Method #1: Delete printer profiles using the "Company Object", "Driver/Profile Repository" tab In the tree, click on Company Object, a
Create Profile
Creating Printer Profiles There are two ways to add profiles: Method #1: Create printer profiles using the Driver/Profile Repository page Do the following steps to add a printer profile in the Driver/
Add Drivers
Adding Printer Drivers to the Driver Repository There are two ways to add drivers to the Printer Driver Repository.  You can add printer drivers using the Tools > Driver / Profile Repository page or
Driver / Profile Repository
Update ProfileUpdating Out of Date ProfilesDelete ProfileAdd DriversReplace DriversProfile FeaturesCreate Profile
About Printer Installer
Use this page to view: Printer Installer version and release date Client version and release date Database version PHP version Web server version Number of Microsoft shared printers listed Number of
Tools
Windows Print Server LinksImport / MigrateReportsDriver / Profile RepositoryUsersSettingsAbout Printer Installer
Administrator Interface
TreeTools
Importing Printers From Novell
Printer objects can be copied and imported from Novell eDirectory and OES.  See Novell Printer Import for more information.
Importing Printers From Microsoft Print Servers
You can create TCP/IP printer objects by importing printers from Microsoft print servers, see  Microsoft Printer Import for more information.
Managing The Company Object
Managing the Company Object The Company Object is automatically created during installation as “My Company”.  The Company Object is the root node in the Administrator tree and the root node of the Pri
View Log
To view the Client log open C:\Windows\Temp\PPP\Log\PrinterInstallerClient.log
Upgrade
Upgrading the Printer Installer Client Automated Client Update The client can self-update when a new version of the client is available on the Printer Installer server.  See Updating the client for m
Uninstall
Uninstalling the Printer Installer Client There are several ways to uninstall the Printer Installer Client. Using msiexec.exe To uninstall the Printer Installer Client using msiexec.exe, do the follow
Show Or Hide
Show or Hide You can show or hide the Printer Installer Start menu folder and / or the system tray icon. See the Show system tray icon and Show Printer Installer program folder in Start menu options i
Refreshing
You can refresh the client by clicking on the system tray icon and selecting refresh.  Refreshing the Client causes the Client to check in with the web server and perform actions as if the user just l
Printerinstallerclient.Exe Shortcut Command Line Options
You can create shortcuts to the PrinterInstallerClient.exe that will perform specific functions or open dialogs. Here is a list of the available shortcut options: Add Printer Causes the Printer Instal
Installing The Printer Installer Client
The client is required for end users to use the portal to install printers or for printer provisioning by deployment.  End users can self-install the client, or you can automate the installation of th
Enable Automatic Update
You can enable the Client to automatically update when a newer version of the Client is available on the web server.  See the Client Update section of the Client settings page for more information.
Managing The Client
Install Manage Settings Overrides Shortcut Options Upgrade View log Uninstall
Backing Up And Restoring Printer Installer
This page will explain how to backup and restore Printer Installer. There are two parts of Printer Installer that need to be backed up. Database Web Site Files Backing Up Printer Installer Backing
Advanced Search
In the administrator console, you can search on many more data types when using the console's advanced search bar feature. You can also export your search results to a CVS file by using the EXPORT but
Using The Administrator
Using the Administrator Managing IP Address Range ObjectsManaging Printer Deployment Managing UsersManaging Printer ProfilesManaging the Printer Driver RepositoryManaging Administrative User Permissi
User’S Guide 15.1
Printer Installer 15.1 Release Notes for 15.1 Implementation Guides Using Printer Installer to Eliminate Print Servers Using Printer Installer to Manage Direct IP Printers Using Printer Insta
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